You can take customer bookings from multiple channels like the Mobile app, Email, Phone call and Web portals. Also, the Booking requests can be easily managed. Status updates are sent to all concerned parties such as the Customer, Driver and the Supervisor. Once the booking is received a booking number is generated which can be used to track the status of the customer request and that of the trip.
Customers can also track their cab at any point and status updates will be sent to the customer via SMS and App notifications.
The operations dashboard gives an overview of all the Trips taken, Vehicles En route and all Actionable alerts. The dashboard allows easy allocation of vehicles for pending trips, monitoring ongoing trips and managing alerts.
The billing process is completely automated, eliminating all types of manual errors. The trip data is captured from the system and the billing rules are applied based on pre-defined prices and service agreements with a corporate. A transport vendor can easily define packages and tariff plans for both the Corporate and the Retail customer.
Such an automated process will generate an instant invoice also known as e-invoice which is immediately sent to the registered email ID’s of the customers. This eliminates the manual process of maintaining a paper invoice for a specific billing cycle.
The payment and receipt module allows the Transport Vendors to have a quick view of the amount received and the amount pending from Corporates. Also, you can easily manage payments which need to be paid to your Drivers and Sub-vendors. It eliminates the manual process of processing payments and maintaining books of accounts.
Powerful MIS reports provide a quick view of how much money you make for each trip. An analysis report will provide margin details for any type of trip. This includes an Airport pick-up, Intra-city package trip and an Outstation trip. With the help of this kind of analysis, you can plan your inventory and customer rates.
These reports also provide complete analysis for your earnings and expenses for a period and a breakup of earnings for different types of transport operations like Corporate Employee Transport, Car Rental, Point-to-Point, etc.
